What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your wallet secure. This includes your registered name, contact details, and payment method identifiers — for example, the e-wallet number linked to your DANA, OVO,
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or GoPay account. We also log device and session data each time you access the lobby, which helps us detect unusual login attempts and protect your account from unauthorised access. Transaction records — deposits and withdrawals processed through local payment rails — are retained for the
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period required under applicable regulations in eligible regions. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those processors need to complete your transaction. Where local law governs data handling,
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our practices follow those requirements; availability of certain features depends on your region and applicable local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.